UGREEN Photos app flickering/glitching when resizing window (DXP4800 Pro, 8GB RAM)

  • I installed my UGREEN DXP4800 Pro two days ago with:

    • 4 × WD Red Plus 8TB
    • 8GB RAM
    • latest firmware available

    I uploaded a small photo library and the system has been generating/rebuilding thumbnails quite heavily because many photos initially failed to generate previews.

    Now I’m seeing a strange issue in the Photos app (Albums tab): when I resize the browser window, the entire UI flickers/flashes heavily, almost like the interface is constantly rerendering itself or struggling with memory/GPU acceleration.

    I attached a video of the issue (blurred for privacy).

    I'm using a Macbook Pro M1 Max with 64GB Ram.

    The issue appears on the UGREEN NAS app, not with the browser.

    Has anyone else experienced this with UGREEN Photos?
    Is this a known software/frontend issue or could it indicate a deeper hardware/storage problem?

  • hmm normaly the Desktop app use the standard browser-rendering-engine its a part of the Electron-framework. i dont know why there should be glitches but not in the browser.
    Sorry i didnt downloadet your .mov file. Its one of my private rules.

    Signatur ...

    DXP4800Pro
    Windows | Linux | Android | iOS
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  • Greetings from Hamburg, Germany.

    I watched the Video. It is flickering like a Window is overlaid and not filled and switched back again.

    It is first the lower quarter of the Foto-App-Window, then it goes to the half and then to 3/4th.

    Furthermore, it seems to me as a redraw delay of some kind, like V-Sync in Games, where the content is not synchronized and draw too early or too late.

    I have no clue about the Apple-Bytes at all, but maybe the Electron-App is running out of synch of the Screen refresh?

    Maybe you can check if the whole UGreen-NAS-App is running with all cores or is somehow?

    Is there a setting to use Hardware-Acceleration for the Bare-Metal-GPU? Can you make sure there is no screen recorder Workning in the Background?


    I have no more guesswork to do, so I refuse to give more uniformed and untested hints, just for the sake of it, somehow, I think …

    Have a nice one and may the Apples be sweet for/to You.


    Tüdülüü.

    Standard Nerd. "Have You tried to turn it off and on again?", ist mein Lieblingswitz.

    Außerdem habe ich was wichtiges Programmiert, aber vergessen, wo ich das gespeichert habe und was es macht.

    Gut, dass es NAS gibt, oder? Hab euch alle lieb, so ganz pauschal. :love:

    Meine Hardware


    • DH2300 | 4 GB LPDDR4X-RAM | 1x 4 TB Seagate IronWolf - 1x 22 TB Seagate Exos

    • DH2300 M Kit | 8 GB LPDDR5X-RAM | 1x 2 TB Hitachi - 1x 22 TB Seagate Exos

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